近半年来,亚马逊刮起了严查 UL 认证的风,有卖家反映自己的产品被亚马逊下架了,并且收到了一份邮件通知,由于产品缺少 UL 认证被暂停销售。有的是反映被客户投诉产品有问题,例如起火,等。更有一些新卖家,在提交产品入驻的过程中就会被要求提交UL认证。
真钱赌场网址很多卖家跟亚科检测反馈收到了类似下面的邮件,要求提供UL安全报告。
Greetings from Amazon. It has come to the attention of our Product Safety department that a concern has been lodged regarding a product sold by you. I’m writing as part of an internal investigation to address our mutual customer’s concerns regarding that product, and help to bring a真钱赌场网址bout a satisfactory resolution for them.
The complaint is regarding [ASIN] – [ Title ] and the customer comment is as follows: “[caught on fire when i wasn't using it. right next to me. would not recommend.]”.
Product Safety asks that you please respond to the above concern by taking the following steps:
1. MOST importANT: Submit all relevant safety testing data and certification for the item. We ask you include testing specifically relating to the incident in question. Please refer to the attached word document of “Product Compliance Guidelines” if you have any questions. PLEASE NOTE: An MSDS does not suffice for safety testing.
The appropriate standard for this product appears to be [UL 60950], but others may apply. If you have questions about the appropriate standards for the product, please co真钱赌场网址nsult with the laboratory directly (e.g. YAKE testing) .
2. Complete the attached Product Safety Questionnaire. The questionnaire is geared towards addressing the safety concern that the customer has brought up. Please reach out to the manufacturer of the product for the details you might not have.
3. Provide images of the product (front, back, accessories, and packaging). Images should include: model/serial number, safety/compliance marks & logos and safety labels & warnings on the product or packaging. Please also attach a copy of the instruction manual.
Thank you for your swift attention to this matter. We look forward to resolving this to our mutual customer’s satisfaction.
Please note:
真钱赌场网址While we investigate, product will remain unavailable for purchase from our website.
If the above docu真钱赌场网址mentation request is not completed in entirety within 7 days the case will be closed and the ASIN will remain suppressed.
亚马逊UL认证是我公司真钱赌场网址的优势产品,成功案例很多,确保入驻成功/申诉成功并正常销售。